If you are seeing the error message “Could not parse the 3D LUT because of a problem using Adobe Color Engine”, it indicates that there was an issue loading the LUT. This is usually caused by an incompatible or damaged LUT file.
Try downloading and extracting the product ZIP file again. If that does not resolve the issue, please contact us with the filename of the LUT. In the meantime, you can use another LUT format. Photoshop supports (i.e. .CUBE, .3DL, or .LOOK).